CONTACT US FOR ANY QUESTIONS
FREQUENTLY ASKED QUESTIONS
How can I contact customer support?
You can reach us 24/7 via email at Contact@mapeba.com or call us at +1 321-966-9293. Our team is always ready to help you with any questions or issues.
What is your response time?
We aim to respond to all inquiries within 24 hours, although many questions are answered much sooner.
Where is your company located?
Our headquarters is located at:
What should I include when contacting support?
Please include your order number, full name, and a clear description of your issue (and photos if applicable) to help us serve you faster.
Yes—if your order hasn’t shipped yet, we can update the address. Contact us immediately with the correct details to avoid delays.
Yes—if your order hasn’t shipped yet, we can update the address. Contact us immediately with the correct details to avoid delays.